Return and exchange

Please use our return form to return an order via a GLS parcel shop near you.

You need your order number (DK-XXXXX) and email used for ordering.

If you wish to exchange your product to another, please select "exchange" in the return form and note which style, size or color you want. The amount will then be credited to the bank account used to purchase the order.

Note that you can instead choose to receive a gift card for the amount of your return, including a bonus of 10% of the given amount. You must select this in the return portal when you are creating your return.

If you are experiencing issues, please contact us at support@blshafnia.com. The price for using our portal is 4 EUR in Denmark and 7 EUR outside Denmark. The amount will be deducted from the original order amount.

If you do not wish to use our return form, please save the receipt to be able to track the parcel.

Access return form

Frequently asked questions about returns

Below you can find our FAQ with frequently asked questions about returns.

FAQ

Read about our return policy here.

Return policy