Delivery- and payment confidentiality
All information disclosed to BLS Hafnia for online ordering of items / products remain confidential, including the name and address information as well as information on payment cards.
By paying for an order on the website, an order confirmation will be sent to you. When we have registered your payment, the order will be packed and sent.
We use Stripe as our payment method. Pay safe with credit card through Stripe. Pay using MasterCard, MasterCard Debit, Visa & Visa Debit.
Any errors or defects in the delivered items / products from the website must be invoked and be enforced against BLS Hafnia group within 2 months after the error / defect has been discovered.
Contacting BLS Hafnia group is demanded, if an eventual error / defect has been discovered. The customer is held accountable if failing to contact BLS Hafnia in the time period noted, and is basically unenforceable 2 years after the delivery has been made
Returns / exchanges
We offer a 14 day return policy on the delivered item / product on the day on which the purchased item has been delivered and received. If you want to return your purchased items / products BLS Hafnia must be informed and it will be returned within 14 days.
Items / products being returned must be returned in the same condition and quantity as it is received. In addition, the item must not be put in use and all original tags must be intact and in original packaging.
If the above are to be met, we will refund the purchase price paid of the returned order. We don’t cover the expenses for shipping of a returned item / product.
Information about your name, address, phone number, etc. Is treated confidentially and thus used only when we operate your order. Legal requirements say that we may store your personal information for up to five years.
BLS Hafnia is responsible for the handling of personal data; therefore the data is stored on a secure server. We will not disclose your personal information to third parties. PayPal and Epay are our payment solutions, which means that BLS Hafnia do not handle your data stated by the use of debit cards.
We take reservations for errors and deficiencies in prices and descriptions and availability.