Denmark:

Delivery within Denmark takes approx. 1-3 work days. You will receive an email with order confirmation as soon as you place the order and an email when the order is sent. You will get notified by sms when the order is in the parcelshop.

All orders are shipped with the company GLS and are delivered via these three options in Denmark:

– GLS Pakkeshop – 4 EUR - Free at orders over 55 EUR
– GLS Erhverv – 4 EUR - Free at orders over 55 EUR
– GLS Private – 7 EUR

Track & Trace

You will receive a 10-12 digit tracking number with your order confirmation:

Please click here to track and trace your parcel

If you haven’t received track and trace, please contact our support team.

EU:

Delivery outside of Denmark takes 5-7 work days.

Freight cost is calculated at check out.

Freight is free on orders more than 149 EUR.

We ship to Great Britain and the following EU countries:

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Sweden, Slovenia, and Spain.

During the busy season such as Christmas and Black Friday orders can take extra time to be delivered. BLS Hafnia does not refund the shipping cost of your order.

Black Friday & Christmas:

Items bought on Black Friday can get a full refund within 14 days of receiving the product.
After the 14 days have expired, we do not refund the payment, but you can exchange the product and receive a voucher for our website until January 10, 2023.

Return/Exchange:

If you want to exchange your product/s for another size, style, or color please place a new order and make a return of your product/s by our return section please click here.

Use your order number and email address to receive the return label.

The return label will be sent to your email. If you can’t find the email please check your spam filter or contact our support team.

When we receive your package in our warehouse the amount will be credited back to your account/card that is used to purchase the order. The amount will be credited within five workdays. It cost 4 EUR to use our return section, when returning items from Denmark. This amount will be deducted from the amount when we credit. If the items are returned outside of Denmark, the price is 7 EUR.

Condition:

Items/products being returned must be returned in the same condition and quantity as it is received. In addition, the item must not be put in use and all original tags must be intact and in original packaging.

Return:

We offer a 14-day return policy on the delivered item/product on the day on which the purchased item has been delivered and received.

If you return an item, please make sure to get a receipt of shipment to use in case the package gets lost.

General:

Please contact us on support@blshafnia.com if you have any questions.

Return address:
West Logistics
Michael Drewsens Vej 7
8270 Højbjerg